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Prefer to reach out directly?

We are happy to answer any questions you may have in regard to our e-commerce services!

Email:
daniel@bitmerce.com

Frequently Asked Questions

It is absolutely normal to be unsure about something new that's why we strive to be as transparent as possible.

What platforms do you work with?

Our projects are based on Adobe Commerce as it provides high customization and scalability for any e-commerce needs. Which means that you can request to improve your store whenever you need without switching platforms or re-doing the project. This also means that you can collaborate with other developers or companies in the future.

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How fast will I receive my store?

We do our best to deliver your store in most optimal time. With that in mind, it usually takes around 2-4 weeks for completion depending on your input.

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Do you provide any other services?

We provide e-commerce services for all your online needs so as long as you plan on selling something, we've got you covered.

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What if I am not satisfied with the result?

We provide 30-day support for minor adjustments to your store completely free as long as the codebase has not been tampered with. However, if you'll need a completely new feature then that will be a separate quote.

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Can I request additional features later?

That's the whole goal of our company. We provide scalable store solutions based on powerful e-commerce platforms meaning you can request any additional features/changes when convenient from the comfort of your dashboard.

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Would I be able to configure the store to my needs?

All of our stores come with a powerful suite of modifications from the admin panel ranging from CMS to emails to various configurations. We will also happily implement anything more specific you may need.

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Are there any refunds for your services?

Unfortunately, we do not provide any refunds once the actual development work has been started due to high quality of our work.

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What makes us different?

There are many services providing online store solutions either as a service or an agency. Service related solutions such as Shopify lack scalability, recognition and customization for a more serious seller whereas agencies are very expensive and complicated to deal with. We consider us to be the golden middle providing professional e-commerce solutions with possibility to scale further as your business grows.

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